Refund policy

If you are not satisfied with your purchase, you can exchange the product for another one, be it similar or not. You can exchange a product up to 30 days from the date you purchased it, unless otherwise specified. Any product you exchange must be in the same condition that you received it, unopened and in the original packaging. Once we receive your item, we will inspect it and notify you that we have received your item. We will immediately notify you on the status of your exchange after inspecting the item. Please contact custserv@thekratomking.com before sending an item in for exchange.